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Twenty years ago, SaaS wasn’t a thing, so over the years, the system was adopted by teams across the company, from HR to legal and even for mascot requests for Foxy, all of whom asked for customizations to fit their specific use cases. And with over 1.5 million bugs in the system, scaling was no longer an option.īecause Bugzilla had a database and access control list, it could be used to track both bugs and tasks. What Humphries inherited when she arrived almost four years ago was a system that had been adapted and customized in ways that worked for the immediate needs of various groups throughout Mozilla, but made it impossible to scale. Modernizing Bugzillaīut before the BugBug could be created, Bugzilla itself needed some fundamental changes.
Mozilla bugzilla how to#
The challenge, she said, is how to use machine learning wisely. It’s not like they could dump in data from the 1.5 million bugs and simply train off of that. Not all people who submit bugs are engineers, so there’s a danger in training BugBug on bugs that were written by people who come from different backgrounds, said Humphries. “People just weren’t picking up bugs that were general,” said Humphries.Ĭastelluccio wrote in the “ Teaching machines to triage Firefox bugs” post, that “To help get bugs in front of the right Firefox engineers quickly, we developed BugBug, a machine learning tool that automatically assigns a product and component for each new untriaged bug.”
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Sixty percent of the bugs are tagged in a general component by users submitting the bugs, but bugs were only being picked up to be worked on from a specific component. feature requests, or meta bugs, or refactorings, and so on.”īugzilla uses a classification system for bugs, which tag every bug. “This makes it hard to know which bugs are bugs and which bugs are not bugs but e.g. “Bugs are used to track anything, from ‘Create an LDAP account for contributor X’ to ‘Printing page Y doesn’t work,’” He wrote. Bugzilla is a 20-year old bug tracking system where engineers and Firefox users can submit bugs they find.īugBug, Mozilla’s new ML platform, automatically assesses each new bug and automatically assigns it to the correct product and component. This is just the first phase of this work.īugzilla is a noisy data source, wrote Marco Castelluccio on his blog at GitHub titled “It’s not a bug, it’s a feature.”
Mozilla bugzilla full#
Write full and complete bug reports so we can fix your problem as soon as possible.Adding machine learning (ML) to Bugzilla is solving several problems, said Emma Humphries, Bugmaster at Mozilla, the organization behind the Firefox open source web browser.
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If a related bug doesn't already exist, report a new bug.Look to see if your bug has already been reported.The Bugzilla bug tracking system is a product of its own, and it's that Bugzilla product which is referenced here. These links are only for problems that affect the Bugzilla bug tracking system itself, they are not for problems in other products. If you are not the administrator of a Bugzilla then you are probably looking for the above paragraph (titled "There are other Bugzillas").Web site to see if they link to their Bugzilla (or other bug tracking system) directly. Installation list or look on the affected product's Itself, you might try looking for the correct Bugzilla on our Told you to report a bug in Bugzilla, but the bug you came to report isn't about Bugzilla Their bug reporting, but in almost all cases, it's not *this* Bugzilla. Lots and lots of companies and organizations use Bugzilla to handle This page is *only* for reporting bugs that affect the Bugzilla bug tracking Many people seem to find this page when trying to report bugs in a variety of products. If the bug you wish to report affects Mozilla, Firefox, Thunderbird, Camino, or Seamonkey, you need to go to. Bugzilla is not Mozilla or Firefox or Thunderbird.